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Frequently Asked Questions

  • What happens during the free consultation?
    This free phone consultation is an opportunity to share briefly about why you or your child/teen is seeking counseling support, ask any questions you have, and get a feel for if we are a good fit! I encourage any possible kids/teens clients to join the call as having a counselor you vibe with is crucial to the therapeutic process!
  • What can I expect from the therapeutic process for myself and or my child/teen?
    The magic and mystery of therapy is that their are many factors working together to create someone's experience and outcomes. Client/counselor relationship, willingness to share, openness to moving through uncomfortable and challenging moments, a clients need for breaks/play and activities that do not always "look" like therapy are a few examples. In general there are 4 main phases of therapy: 1) Assessment Phase including intake process and general information gathering usually lasting around 2-4 sessions. 2) Goal Development and Treatment Planning based on assessment and collaboration with you, child/teen, and/or family. 3) Intervention Phase which can last a range of 6-8 sessions for a very specific goal but most often is open ended and influenced by frequency of sessions (every week, every other week are most common). 4) Graduation/Discharge usually lasting 1-2 sessions, where clients reflect on what they have processed/learned and what resources they will continue to use in the future. Ultimately every persons therapeutic process is unique! This means I will check in periodically on how things are going, explore progress toward goals, and if goals can or should be adjusted. I welcome feedback at any time on what you and/or you child/teen feels is working and what can be adjusted.
  • How is frequency and length of sessions decided?
    For Young Adult and Adult Clients: Frequency of counseling always varies based on a client’s goals . As a person-centered therapist, I trust that you know your own needs best, so typically you as the client, decide the frequency of sessions. Most often clients have weekly or bi weekly sessions that are 55 minutes. For my work with children and preteens under 13: there will be collaboration with parent/guardian and possibly with teachers, school counselors and/or psychologists to decided what amount of counseling is best for their current needs. Frequency is revisited as the client changes and grows. Sessions are 45 minutes or 55 minutes depending on age of client, needs, and if the session is in person or virtual.
  • Do you accept insurance?
    I am currently unable to accept insurance, therefor am considered a private pay or out of network provider. Clients who choose to work with me typically submit a superbill to their insurance company for reimbursement. Please call your insurance company to find out what your out-of-network mental health benefits are. Some questions you may want to ask:​ ​ Does my plan reimburse for services provided by associate-level therapists? Does my policy include outpatient mental health benefits? If yes, is telehealth also included in my benefits? Am I required to pay an out-of-network deductible? If yes, how much is the deductible, and how much of the deductible has been met? Am I required to have a prior authorization or referral from a primary care provider? What percentage of out-of-network cost will be reimbursed to me? How do I submit a claim for reimbursement? How long do I have to submit a claim? ​ *Please take note I will be working toward becoming an in-network provider for main insurers. Thanks for your patience with the process.
  • What is a Superbill?
    A Superbill is a receipt for a session with an out-of-network counselor allowing the client to submit to their health insurance. A Superbill may be requested by a client of a mental health professional when the client pays out-of-pocket for the qualified medical expense. Reimbursement will be determined by the individual healthcare policy at the time the claim is received. ​ A Superbill is a statement of service(s) from a provider. The statement reflects the date(s) of service (DOS), the service code or CPT code, the diagnosis code(s) and the billed amount from the rendering provider, along with their credentials. ​ For more information about how to seek reimbursement from insurance with a superbill, click here. *Please keep in mind that there is no guarantee that your insurance will reimburse for my services, and therefor, reimbursement should not be considered a financial necessity to participate in services with me.
  • What is a Good Faith Estimate (GFE)?
    Starting January 1, 2022, as part of the No Surprises Act (NSA), health care practitioners are required to provide a Good Faith Estimate to clients/patients that choose not to use health insurance benefits to pay for health care services, or are self-pay. The purpose of the GFE is to help those seeking services to know and understand their out-of-pocket healthcare expenses. Clients of Flow Through Counseling will receive a GFE at the start of services in their client portal account and may request one at any time during the course of treatment. ​ For more information about client rights related to the Good Faith Estimate, refer to the Centers for Medicare and Medicaid Services document found here.
  • What does Twice Exceptional mean?
    Some children are highly gifted in areas such as math, writing or music. Then there are those with challenges that affect learning: they could have ADHD, dyslexia or dyscalculia, or perhaps they’re autistic or have sensory processing differences. But there are also kids who fit both categories. They’re called twice-exceptional, or 2e, which means that they are gifted in some way but they also face learning or developmental challenges in other ways.
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